Salesforce Service Cloud Implementation Partner

Salesforce Service Cloud CRM Implementation Partner

Salesforce Commerce Cloud Implementation Partner

Maximize investment with our Salesforce certified Service Cloud consultants

We are a Salesforce Summit Partner, a 2X Partner of the Year Award Winner, and anAppExchange Managed Services Expert, specializing in delivering complex multi-cloud implementations with cost-efficient models. As a leading Salesforce Service Cloud Implementation Partner, we help enterprises to implement, scale, and optimize Service Cloud, driving ROI, personalized customer support, and improved agent efficiency.

Our expertise spans all Salesforce Service Cloud features and products, enabling us to create customized solutions for diverse client needs. We also specialize in building a unified Customer 360 experience by integrating Service Cloud with Sales Cloud, Commerce Cloud, Marketing Cloud, and other platforms, including external systems. Beyond Salesforce Service Cloud consulting and implementation, our proactive managed services focus on continuous optimization and support, empowering businesses to enhance operational performance.

Drive higher returns from Salesforce Service Cloud with Ranosys.

Full-cycle Salesforce Service Cloud services

Service Cloud Consulting

Our Salesforce Service Cloud consultants specialize in Service Cloud implementation, multi-cloud integration, and proactive managed services. We also tailor industry-specific customizations to help enterprises maximize their business value.

Service Cloud Implementation

With extensive experience across all Salesforce Service Cloud features and products, we guide enterprises in selecting and deploying the most suitable solutions for their unique needs. For existing users, we offer customizations specific to their industry to maximize ROI.

Service Cloud Integration

As a Salesforce Summit Partner with multi-cloud expertise, we excel at Service Cloud integration with Commerce, Sales, Marketing, and other clouds, as well as third-party systems, to enhance productivity, improve customer experiences, and streamline operations.

Managed Services

An expert in Salesforce Managed Services, we ensure you get the best from your Salesforce investment. We provide ongoing support and optimization across all Service Cloud features, products and integrated systems, driving peak performance and long-term success.

Service Cloud Customization

We specialize in delivering tailored service solutions that drive growth and maximize ROI. Our Salesforce certified Service Cloud consultants specialize in enhancing existing setup with new functionalities, custom features, and other service products implementation.

Replatforming to Service Cloud

Struggling with limited customer visibility, inefficient case management, or disconnected systems? Transition to Service Cloud, upgrade from Classic to Lightning, and leverage the expertise of our Service Cloud consultants to ensure high adoption and scalable success.

SUCCESS STORIES

We align our success with our clients' success

As an award-winning Salesforce Partner, we specialize in delivering ROI-focussed solutions for brands across the globe.

VIEW ALL SUCCESS STORIES

Excellence within the Salesforce ecosystem

As a Salesforce Summit Partner, we help enterprises navigate the multi-cloud ecosystem & focus on customer success.

150+

Salesforce Experts
4.9/5

AppExchange Rating
300+

Salesforce Certifications

What to expect from Salesforce Service Cloud implementation?

Case Management

Tailor case management processes and set up case escalation rules based on criteria like case duration, relevant keywords, and how often cases are reopened for effective prioritization and faster issue resolution.

Computer Telephony Integration

Equip your sales team with caller information before they engage, automatically log calls, transfer them seamlessly, and route to agents according to their expertise.

Live Chat & Social Services

Transform every query into an active ticket. Engage customers across channels - email, chat, and social media to provide a cohesive, personalized experience.

Email to Case

Convert customer emails into cases instantly for quicker response times, precise tracking, and more efficient handling of customer queries.

Web to Case

Embed web forms to allow customers to submit cases directly, leading to smoother case creation, improved data accuracy, and greater customer engagement.

Workflow Automation

Enhance your service team’s efficiency by automating repetitive tasks, with predefined steps for record flows, enabling quicker resolution of customer queries.

This is why we love what we do

Discover how leading global enterprises leverage trusted expertise in the Salesforce ecosystem solutions to deliver meaningful experiences and achieve digital transformation.

Partner understands the scope and business requirements. Delivery team is very focused and sharp on timelines. Seamless delivery compared to other platform i've experienced. Teams also is proactive in providing solutions and business ideas to overcome issues. This is was the first SFCC project for my teams internally and the partner has shown great professionalism and capability in seamlessly onboarding us as a new client.

Victoria's Secret, Malaysia | Australia

A thorough professional partner who knows the ins/outs of Salesforce Commerce Cloud

HH Brown, United States

Best Salesforce implementation partner. Ranosys always think from client perspective and implement solution based on the client requirement, They have a long term vision, before propose any solution. They have a very good project management team, which is key for any project. They managed the timeline perfectly, so there is no delay in roll out.

AWWA Ltd, Singapore

We are on a digital transformation journey improving every aspect of our business. All our teams are now using salesforce from Ecommerce, Marketing and customer support. The Ranosys team were great, easy to communicate with them and work hard to deliver the project to success. We are definitely looking forward to continuing our phase 2.

Rutland Cycling, United Kingdom

Ranosys has proven to be a great partner and really goes the extra mile. What they had accomplished is no small feat. They have done very well in engagement and managing our expectations. They had gone above and beyond. Well done!

Eu Yan Sang, Singapore

The consultant from Ranosys that I've worked with has been exemplary in providing the service I require for my platform built on Salesforce. I believe the service quality I've received from the consultant is indicative of the work approach and culture that the company has.

CapBridge, Singapore

Ranosys provided much better support for our SFDC case support, please keep the same track!

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WE CAN HELP WITH

Our expertise across Salesforce Clouds

As a leading Salesforce Consulting Partner, we help in implementing the best Salesforce Cloud or app from the ecosystem to meet needs, maximize ROI and drive customer engagement.

Salesforce Sales Cloud

Whether you are looking to improve lead management, enhance existing sales processes or support your sales team, our experts help you get the most out of Sales Cloud.

Salesforce Commerce Cloud

We are experts in delivering omnichannel experiences with Salesforce Commerce Cloud implementation, including B2C Commerce, B2B Commerce, and Order Management.

Salesforce Marketing Cloud

Ranosys offers implementation, integration, and managed services for Salesforce Marketing Cloud, including B2B and B2C automation, audience segmentation, and more.

Customer 360

An award-winning Salesforce Partner and Managed Services Expert, Ranosys helps enterprises with cost-effective implementations across Clouds & industry solutions.

MuleSoft

Enable seamless connectivity across systems, platforms, and data sources to create a unified customer record with our MuleSoft implementation services.