Salesforce Service Cloud Implementation Partner

Salesforce Service Cloud CRM Implementation Partner

Salesforce Commerce Cloud Implementation Partner

Maximize your Service Cloud investment with our certified consultants

We are a Salesforce Summit Partner, a 2X Partner of the Year Award Winner, and an AppExchange Managed Services Expert trusted by businesses of all sizes for our innovative, cost-effective, and rapid multi-cloud implementations. Backed by a team of Salesforce certified Service Cloud consultants, Ranosys helps enterprises implement, scale, and optimize Service Cloud to maximize ROI, deliver personalized support experiences, and boost agent productivity.

With expertise across all Salesforce Service Cloud features and products, we tailor solutions that meet the diverse needs of our clients. We also excel at building a unified Customer 360 ecosystem by seamlessly integrating Service Cloud with Sales Cloud, Commerce Cloud, Marketing Cloud, other clouds, as well as external systems.

Drive higher returns from Salesforce Service Cloud with Ranosys.

Full-cycle Salesforce Service Cloud services

Service Cloud Consulting

Our Salesforce certified Service Cloud consultants specialize in Service Cloud implementation, multi-cloud integrations, and proactive managed services. We also assist enterprises with industry-specific customizations to ensure maximum business value.

Service Cloud Implementation

With deep expertise in all Salesforce Service Cloud products, we help enterprises choose and implement the right solutions tailored for their needs. For existing users, we provide industry-specific customizations to ensure maximum returns on their Salesforce investment.

Service Cloud Integration

As a Salesforce Consulting Partner with multi-cloud expertise, we are experts in integrating Service Cloud with Commerce, Sales, Marketing and other Salesforce clouds, as well as external systems, to enhance productivity, CX, and operational efficiency.

Managed Services

As a Salesforce Managed Services Expert, we can help you make the most of your Salesforce investment. We provide continuous support and optimization across all Service Cloud products and integrated clouds/business systems to ensure peak performance and long-term success.

Service Cloud Customization

Ranosys leads in building a customer service solution that maximize ROI and drive business growth. Our Salesforce Service Cloud consultants excel in customizing the platform with new functionalities, tailored solutions, and other customer service products implementation.

Replatforming to Service Cloud

Facing fragmented customer visibility, inefficient case management, or communication silos with your legacy system? Replatform to Service Cloud, upgrade from Classic to Lightning version, and ensure high adoption for long-term scalability with our Service Cloud consultants.

SUCCESS STORIES

We align our success with our clients' success

As an award-winning Salesforce Partner, we specialize in delivering ROI-focussed solutions for brands across the globe.

VIEW ALL SUCCESS STORIES

Excellence within the Salesforce ecosystem

As a Salesforce Consulting Partner, we help enterprises navigate the multi-cloud ecosystem & focus on customer success.

150+

Salesforce Experts
4.9/5

AppExchange Rating
300+

Salesforce Certifications

What to expect from Salesforce Service Cloud implementation?

Case Management

Customize case management and configure case escalation rules based on criteria such as case age, specific keywords, and case reopen frequency, for efficient prioritization and resolution.

Computer Telephony Integration

Equip your sales team with caller information before they engage, automatically log calls, transfer them seamlessly, and route to agents according to their expertise.

Live Chat & Social Services

Convert all queries into active tickets. Chat online with customers across channels- email, chat, social, to deliver a unified and personalized customer experience.

Email to Case

Automatically convert incoming customer emails into cases, ensuring faster response times, accurate case tracking, and efficient management of customer inquiries.

Web to Case

Integrate web forms to enable customers to submit cases directly, allowing for seamless case creation, improved data accuracy, and enhanced customer engagement.

Workflow Automation

Boost service team’s productivity by automating manual and repetitive workflows by defining steps executed for a record flow, expediting user query resolutions.

This is why we love what we do

Discover how leading global enterprises leverage trusted expertise in the Salesforce ecosystem solutions to deliver meaningful experiences and achieve digital transformation.

Partner understands the scope and business requirements. Delivery team is very focused and sharp on timelines. Seamless delivery compared to other platform i've experienced. Teams also is proactive in providing solutions and business ideas to overcome issues. This is was the first SFCC project for my teams internally and the partner has shown great professionalism and capability in seamlessly onboarding us as a new client.

Victoria's Secret, Malaysia | Australia

A thorough professional partner who knows the ins/outs of Salesforce Commerce Cloud

HH Brown, United States

Best Salesforce implementation partner. Ranosys always think from client perspective and implement solution based on the client requirement, They have a long term vision, before propose any solution. They have a very good project management team, which is key for any project. They managed the timeline perfectly, so there is no delay in roll out.

AWWA Ltd, Singapore

We are on a digital transformation journey improving every aspect of our business. All our teams are now using salesforce from Ecommerce, Marketing and customer support. The Ranosys team were great, easy to communicate with them and work hard to deliver the project to success. We are definitely looking forward to continuing our phase 2.

Rutland Cycling, United Kingdom

Ranosys has proven to be a great partner and really goes the extra mile. What they had accomplished is no small feat. They have done very well in engagement and managing our expectations. They had gone above and beyond. Well done!

Eu Yan Sang, Singapore

The consultant from Ranosys that I've worked with has been exemplary in providing the service I require for my platform built on Salesforce. I believe the service quality I've received from the consultant is indicative of the work approach and culture that the company has.

CapBridge, Singapore

Ranosys provided much better support for our SFDC case support, please keep the same track!

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WE CAN HELP WITH

Our expertise across Salesforce Clouds

As a leading Salesforce Consulting Partner, we help in implementing the best Salesforce Cloud or app from the ecosystem to meet needs, maximize ROI and drive customer engagement.

Salesforce Sales Cloud

Whether you are looking to improve lead management, enhance existing sales processes or support your sales team, our experts help you get the most out of Sales Cloud.

Salesforce Commerce Cloud

We are experts in delivering omnichannel experiences with Salesforce Commerce Cloud implementation, including B2C Commerce, B2B Commerce, and Order Management.

Salesforce Marketing Cloud

Ranosys offers implementation, integration, and managed services for Salesforce Marketing Cloud, including B2B and B2C automation, audience segmentation, and more.

Customer 360

An award-winning Salesforce Partner and Managed Services Expert, Ranosys helps enterprises with cost-effective implementations across Clouds & industry solutions.

MuleSoft

Enable seamless connectivity across systems, platforms, and data sources to create a unified customer record with our MuleSoft implementation services.